Safety & Security Forum, on Thursday November 14 2013,
from 13:00-17:00 hrs.
Safety and Security for Thailand’s Tourism Industries and its tourists!
The Tourism Committee of the Joint Foreign Chambers in Thailand is organizing a Brainstorm & Forum to develop ideas to help improve safety and security standards within the Thai Tourism industry. The Forum, being the second session, will be on November 14, 2013 from 13:30 to 17:30.
Key notes presentations by 2 risk & crisis management expertise speakers and facilitators presenting the brainstorm results of the first meeting which took place on October 15, 2013 will follow each other in rapid report format.
Please find herewith the program for the November 14 session:
13:30-13:45 Welcome words
13:45-14:15 Dr. Alexandros Paraskevas, Strategic risk management - Oxford
Safety & Security in Tourism - lessons from the past, lessons for the future!
Presenting the brainstorm results and for each Question & Answers
14:15-14:40 Creating awareness for risk and crisis management in the Thai Tourism Industries Mr. Andrew Durieux/Dr. David Beirman
14:40-15:05 Educating and alerting the tourists before and during their stays Mr. Peter Fretten/Dr. David Beirman
15:05-15:30 Networking break
15:30-15:55 Cooperating with the public sector stakeholders Mr. Bill Ho/Dr. Alexandros Parskevas
15:55-16:20 Cheating the Cheaters Mr. Dale Lawrence/Dr. Alexandros Parskevas
16:20-16:50 Dr. David Beirman, Tourism risk, crisis and recovery management - Sydney
Safety & Security in Tourism - How can the stakeholders be involved by turning ideas into actions
16:50-17:00 Closing Remarks
17:00-18:00 Networking cocktail
This is your chance to hear and participate through Q & A when key recommendations will be summarized and presented to the MoTS and the TAT with the genuine aim of establishing workgroups with private and public stakeholders jointly developing action plans.
Please be a part of Thailand’s tourism future and join Thailand Tourism Marketing – Safety & Security Forum, at the Ramada Plaza Bangkok Menam Riverside, and please share your opinions and comments on this increasingly important topic!
For further information & to book/register your free place in the Forum, please contact the JFCCT Tourism Committee, attention: Khun Jureephorn Phongthai (firstname.lastname@example.org), T: +66 2261 7100 F: +66 2261 7016.
PATA THAILAND CHAPTER
Bangkok, 1 February 2013
Is Thai Culture Good or Bad for the Development of Thailand's Tourism Industry?
Report by Ken Scott
Keynote speakers in the PATA Thailand Chapter
debate January 30 in Bangkok
Download image here
Thai tourism authorities are "marketing geniuses but management dunces."
These were just a few of the claims made by outspoken but respected journalists, both Thai. They were the keynote speakers in the PATA Thailand Chapter debate January 30 in Bangkok entitled, "Is Thai Culture Good or Bad for the Development of Thailand's Tourism Industry?"
(l to r) Imtiaz and Voranai
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Voranai warned listeners at the start that he would be saying things that some people would find offensive.
Bangkok is run by short-sighted leaders and is the victim poor planning, said Voranai. The streets are festooned with vendors, prostitutes, robbers (often the police), stray dogs and their faeces. "But still the tourists come," he said.
Tourists are mugged, robbed, raped, scammed and charged double pricing, "but still they come," he smiled wistfully.
He likened tourists to abused wives. They are beaten, but still they come back. Why? For the most part, he said, because Thailand makes tourists feel safe, at ease, at home. Thais are generous. They will always smile and help you. They take your money and gossip about you afterwards, but at least they are friendly and helpful when you meet.
"There are few places that even give you that," said Voranai, citing his own experiences in France and Germany.
"Thai culture is good for tourism," he said. "Thais are a beautiful people, with a lot of skeletons in the closet -- we can be had at an affordable price."
Imtiaz Muqbil, a native of India and now a Thai national, said: "You could shut down all the travel associations, and still tourists would come because the travel industry in Thailand is very good at sweeping things under the carpet."
Noting that Thai tourism authorities were "marketing geniuses, but management dunces," he called for truth in tourism and for everyone to ponder five questions: Are Thais as happy as they used to be? What happened to the Songkran water festival? Is Thai cuisine losing its quality as it goes global? What is an 'authentic' experience? [And in a majority Buddhist country] Do visitors get confused by Thailand's nightlife and alcohol?
Imtiaz lamented the "clonal-isation" of Thailand typified by massive new retail outlets in the city centre. However, there is still real and residual politeness, respect for guests and elders in Thailand that is unmatched, "with the possible sole exception of Bhutan," he said.
The veteran travel journalist said that Thais should be prouder of their own brands. For example they produce great coffee, but instead imported coffee brands and coffee outlets are everywhere.
In the conflicted cultural space where tourism meets Thai culture, Voranai told the audience that there were two types of tourists that Thais don't like: big groups of Chinese ("They are loud and annoying, but they are still welcome because we can take their money.") and sex tourists -- "but we'll still take their money". For good measure he noted that while the sex tourism taints the country's image it is "still a small industry compared to the domestic sex business [industry]."
He said the Thailand's position was: "We want to take your money, but we don't want a negative image."
At the vote, the majority of the audience raised their hands to signify that yes, Thai culture is good for Thai tourism. But perhaps it was a moot point.
More pointedly, both speakers identified paths ahead that they preferred.
Imtiaz said that there should be more attention paid to the idea of the "Sufficiency Economy" as advocated by the His Majesty the King. "It should be the driver of everything that we do."
As comments and questions from the floor were aired, a Thai female travel industry professional, a mother to two daughters, stood and complained: "I hate to be a cheap date! Tell me, what is the way forward for Thailand to stop being a cheap date?" She meant it. She was both vexed and proud.
Voranai told her: "Thailand needs more people like you, people who will say 'no'. But to say it takes national effort -- and for the government to step in."
He said he was only a journalist, but PATA and others should "harangue and pressurize" the authorities.
"We should be priceless -- nothing can buy us. But it's up to us make it a reality."
He added: "What we can become, is more important."
Date : Thursday, August 9, 2012 at 12:00 hrs.
Venue : Scarlett Restaurant, on the 37th floor of the Pullman Bangkok Hotel G
Date : Monday, January 30, 2012 starting at 12noon.
Venue : The Landmark Bangkok
Tel -Fax: (662) 722 7195 Web:www.pata-thailand.org
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